Frequently asked questions

The following list provides answers for the most frequently asked questions about STech.

F.A.Q
What does STech provide for Managed Services?

Stech provides a complete suite of IT solutions to align with your business needs. Managed Services include but are not limited to business analysis, server and PC maintenance, patch and malware management, proactive network monitoring and security, end user support, online backup, virtualization, cloud computing, and unified messaging including mobility and smart phones. Application development is not included.

How would my business benefit from Stech Managed Services?

Some of the proven benefits associated with Stech Managed Services include:
- Reduced operating costs
- Fewer operational headaches
- Improved network performance and access
- Increased employee satisfaction with IT support
- Better continuity in IT support personnel and structure
- Peace of mind knowing that experts are managing your IT environment

What organizations should utilize STech Managed Services?

STech Managed Services are ideally suited to organizations with 5 to 250 employees. It efficiently serves the needs of businesses in a vast range of industries. Particularly those that are interested in saving money, improving the quality of IT support, and reducing operational headaches that slow productivity and take management and staff away from their core competencies.

How does STech support clients remotely?

STech currently serves the IT needs of clients nation-wide. Using proprietary remote management tools. STech can manage IT environments anywhere in the country. When “on-site” support is needed, STech provides local engineering resources through established partnerships to meet the agreed upon service levels.

What is the Cost of a Managed Service Agreement?

Please go to our managed services page to view our rates.
We work with each client individually to work out best rate.

What other services do we offer?

In addition to Managed Services, Stech offers technology deployment, cloud and web development solutions. For more Details please view our services tab.

How to submit a service request?

There are three ways for submitting a service request.
1. Click on the green support button located on the lower left corner of the webpage.
2. Call our main phone number 916/877-4693.
3. Contact us via Contact Us page.

What area(s) does Stech service.

STech Computer Services services Sacramento region.
Note: We have initiated our expansion to San Diego region over the upcoming year.